It started with the hunt for "a simple nail file", which surely was available somewhere in the ground floor cosmeticatorium that hinders access to anything useful at John Lewis (Oxford street), once the most useful and sensible of department stores. (I'm grumpy enough about this assault on sight and smell to go out of my way to use a back entrance on my ever-rarer shopping trips.)
It took a while - and a couple of trying-to-be-helpful staff - to find it: "all the nailcare products have been put together ... over there somewhere...."
As you can see, most products do not display a price, either on the rack or on the individual packet. Which might save time and effort for staff, but isn't very helpful for customers.
It's enough to get you biting your nails!
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